We usually mail phones back within 24 hours of receipt. If a part needs to be ordered, you will be notified of the return time.

Yes, if a damaged phone is received and you elect not to do the repair, there is a small diagnostic fee charged.

Yes, we do a water damage diagnosis on all phones received.

Yes, we do offer a warranty; which varies depending upon device repaired.

On our sevices and pricing page, select your phone model and damage and you will be given the cost for the repair.

After you have selected the desired repair, you will check out and we will email you detailed instructions for shipping.

We do!

Yes, whenever possible, back up your phone's data.

We are open Mon - Sat 10:00 am to 7:00pm, but we are working on your devices 24/7 to better serve you.